Reference

How We Protect Your Account Information

Your privacy matters when you move between cricket odds, live tables and wallet transfers. We built this policy to explain what data we collect when you open an account, deposit through bKash or Nagad, and browse the lobby from your mobile device.

Account securityWallet transaction privacyDevice access controlData retention rulesContact rights

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DATA PRACTICES

How We Handle Your Information

We built Khala Ghar's data handling around transparent collection, secure storage, and clear user control. Every bKash deposit, Nagad transfer, or Rocket payment creates a transaction record we store to verify withdrawals and meet record-keeping obligations. Your account stays protected with encryption during login and wallet transfers, and you decide what marketing messages you receive.

What We Collect

Registration details including your mobile number, wallet verification when you deposit through bKash, Nagad or Rocket, device identifiers for mobile access, IP address to confirm eligible regions, and game history when you play slots or live tables.

How We Use It

Processing your wallet deposits and withdrawals, verifying your identity before payout, maintaining account security, showing your bet history and transaction records, responding to support requests, and meeting financial compliance obligations in eligible jurisdictions.

Cookie and Device Data

Session cookies keep you logged in when you switch between cricket markets and live casino tables. Device identifiers help us detect unusual login patterns and protect your account from unauthorized access across mobile and desktop sessions.

Your Data Rights

Request a copy of your stored information, ask us to correct errors in your account details, withdraw consent for marketing messages, or close your account and request data deletion by contacting support through live chat or email.

PRIVACY CONTACT

How to Reach Us About Your Data

Questions about what data we hold, how we use it, or how to request changes land with our privacy team. Contact us through any of the channels below and we'll walk you through your data rights, deletion requests, or corrections to your account information.

Team online

Live Chat

Open the support panel in your account lobby and connect with our team in real time to discuss data access, correction requests, or account privacy settings for Bangladesh users.

Email Support

Send your privacy question or data request to our support address and we'll respond with the information you need or guide you through the verification steps required.

Account Settings

Review your stored contact details, marketing preferences, and session history directly from the account panel, and update them when your details change or you want to adjust privacy controls.

What This Privacy Policy Covers

Khala Ghar Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Khala Ghar collects personal information when you register, verify your account, deposit via bKash, Nagad or Rocket, place bets on cricket or football markets, play live casino tables, and contact support. We use this data to process your wallet transactions, confirm withdrawals, maintain account security, show

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game history, and respond to your questions. We collect device identifiers when you access the lobby on mobile, IP addresses to verify your region, and transaction records to meet financial record-keeping requirements. Your data stays with us and authorized payment processors. We do not sell your
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personal information to third parties for marketing. We keep account records for the period required by financial regulations in eligible jurisdictions, then archive or delete them according to our retention schedule. You can request a copy of your data, ask us to correct errors, or close
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your account by contacting support through the channels listed below. This policy applies to Khala Ghar services available to users in regions where local law permits online gaming. If local law in your area restricts or prohibits participation, you should not use our services. We update
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this policy as our practices or legal obligations change and post the revised version on this page with a new effective date.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Privacy Questions

We collect your mobile number, email address, date of birth for age verification, and wallet details when you deposit through bKash, Nagad or Rocket. Device identifiers and IP address are logged to confirm your region and protect your account from unauthorized access.

Transaction records verify your deposits, process your withdrawal requests, match payment confirmations to your account wallet, and meet financial record-keeping requirements. We store payment method details only to speed up future transactions and do not share them beyond authorized processors.

Yes. Contact support through live chat or email and request a copy of your stored information. We'll verify your identity, then provide your account details, transaction history, game records, and any marketing preferences within the timeframe required by data protection rules in eligible regions.

We keep account data and transaction logs for the period required by financial regulations in eligible jurisdictions, typically several years after your last activity. Once the retention period ends, we archive or delete your records according to our data schedule.

We share transaction data with payment processors like bKash, Nagad and Rocket to complete deposits and withdrawals. We do not sell your personal information to marketing companies or unrelated third parties. Any data sharing is limited to service delivery and legal obligations.

Contact support through live chat or email and ask to close your account. We'll verify your identity, process any pending withdrawals, then close the account and schedule your data for deletion after the required retention period under financial regulations in eligible jurisdictions.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoHoldem Highroll InfoJamuna King Slots

How We Protect Your Account Information

How We Handle Your Information

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

Common Privacy Questions

01 What personal information does Khala Ghar collect when I open an account?

02 How does Khala Ghar use my bKash, Nagad or Rocket transaction data?

03 Can I see what data Khala Ghar holds about me?

04 How long does Khala Ghar keep my account and transaction records?

05 Does Khala Ghar share my personal information with third parties?

06 How do I delete my account or request data removal?

Privacy Policy

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